TestMagic Forums - View Single Post - Let's get together to send the TOEFL iBT complaint to ETS and NABP

tarekelassar · 08-27-2007, 12:04 PM

Hello , I wish everyone to read that message , to know what's going in the ETS, and how those people manage their buisness.
I was supposed to enter the TOEFL ibt test for the third time on the 25th August , in an official authorized test center . It is my third time to get through it , struggling with the 26 in speaking , and after long hopeless trip in the TSE. Anyway , I went there on time or you can say before the reporting time by 15 minutes and all other test candidates did. The test was supposed to start at 1 pm , but do you believe that those who was in charge to operate the test didn't arrive before 12.45 pm !!!!!!!!!
Anyway me and others waited at the gate of the test center to go and start our test on time , but it was 1.15 pm and no one showed up. Surprisngly, the responsibles appeared and told us that there is a problem in the server that should work the test and they are trying to fix it .
We waited nervously , stressed , exhausted and almost dissappointed because some people were planning to travel after the test and they might miss their flights , and others have buisness meetings after the test

.
Do you imagine what happened ? responsibles declared at 3.15 pm , two hours 15 minutes after the test time, that the problem is out of control and we should reschedule at another date with the ETS!!!!!
What kind of humilation is that ??? will anyone tell me , please ? For god's sake how can this happen in a test center authorized by the ETS ???
Will anyone tell me what can I do after I took a week off from my job to dedicate all my time and effort to practise that speaking for the test??
And now I have to start from the early beginning , wait for another 2 months till they put me on another date , study again , stress again , and worried about the score that may affect my career . It's noteworthy that till moment the ETS didn't reply to what happened at that test center .
If there is any possibilty to send that case to the NABP , to alarm them about how the ETS operate its centers and tests .
And , if you can find any way to help someone who studied , waited and paid for the test without taking it , don't hesitate to tell me , please
N.B. I was the only one at the center in that day , who supposed to get a separate minimum score at every section of the exam . All other applicants should get a minimum overall score for the whole test.

08-27-2007, 12:04 PM	#226 (permalink)
tarekelassar Trying to make mom and pop proud Join Date: Jul 2007 Posts: 15	Hello , I wish everyone to read that message , to know what's going in the ETS, and how those people manage their buisness. I was supposed to enter the TOEFL ibt test for the third time on the 25th August , in an official authorized test center . It is my third time to get through it , struggling with the 26 in speaking , and after long hopeless trip in the TSE. Anyway , I went there on time or you can say before the reporting time by 15 minutes and all other test candidates did. The test was supposed to start at 1 pm , but do you believe that those who was in charge to operate the test didn't arrive before 12.45 pm !!!!!!!!! Anyway me and others waited at the gate of the test center to go and start our test on time , but it was 1.15 pm and no one showed up. Surprisngly, the responsibles appeared and told us that there is a problem in the server that should work the test and they are trying to fix it . We waited nervously , stressed , exhausted and almost dissappointed because some people were planning to travel after the test and they might miss their flights , and others have buisness meetings after the test. Do you imagine what happened ? responsibles declared at 3.15 pm , two hours 15 minutes after the test time, that the problem is out of control and we should reschedule at another date with the ETS!!!!! What kind of humilation is that ??? will anyone tell me , please ? For god's sake how can this happen in a test center authorized by the ETS ??? Will anyone tell me what can I do after I took a week off from my job to dedicate all my time and effort to practise that speaking for the test?? And now I have to start from the early beginning , wait for another 2 months till they put me on another date , study again , stress again , and worried about the score that may affect my career . It's noteworthy that till moment the ETS didn't reply to what happened at that test center . If there is any possibilty to send that case to the NABP , to alarm them about how the ETS operate its centers and tests . And , if you can find any way to help someone who studied , waited and paid for the test without taking it , don't hesitate to tell me , please N.B. I was the only one at the center in that day , who supposed to get a separate minimum score at every section of the exam . All other applicants should get a minimum overall score for the whole test.