TestMagic Forums - View Single Post - Let's get together to send the TOEFL iBT complaint to ETS and NABP

knok · 08-29-2007, 07:16 PM

Thanks for your effort. If anyone can do anything, please don't hesitate to do so as long as it won't hurt.

I called NABP a couple of times in the past years. Customer service representatives didn't answer my questions. They told me that they would call me back. Unfortunately, they never did. Not only that, but also their voices were not friendly. The acted like they were my bosses. These past experiences with NABP's customer service representatives discourage me to call NABP. I don't want to ruin my day. However, they are a little bit better than some of ETS customer service representatives.

08-29-2007, 07:16 PM	#238 (permalink)
knok TestMagic Guru Moderator Join Date: Nov 2003 Location: USA Posts: 3,100	Thanks for your effort. If anyone can do anything, please don't hesitate to do so as long as it won't hurt. I called NABP a couple of times in the past years. Customer service representatives didn't answer my questions. They told me that they would call me back. Unfortunately, they never did. Not only that, but also their voices were not friendly. The acted like they were my bosses. These past experiences with NABP's customer service representatives discourage me to call NABP. I don't want to ruin my day. However, they are a little bit better than some of ETS customer service representatives. _ _ _ _ SIG _ _ _ _ "I see so much testing in the world, and see how badly most of it is done. I also see the faith many people put in tests and test results, and the consequences for people when test results are used to make decisions about their lives. --Liz Hamp-Lyons (2002)"