TestMagic

Obelixous · 05-16-2005, 08:42 AM

Hi Erin

I am unable to use the chat feature. I tried the following

http://www.testmagic.com/chat/
The applet at the bottom of the page gets activated.
I provided a user name and chose the only available Room, i.e. Main Room and pressed the login button.

The messages in the status viewer are:
Connecting To Server...
Error Connecting. Please try again.

I tried the following:
1. Tried several times
2. Provided a different login name
3. Tried by making the chat applet "floating"

but none of the above works.

By the way, I have JRE 1.5 installed on my computer.

Could you get back regarding this?

**Erin** · 05-16-2005, 07:40 PM

I'll look into it, but I don't think the problem would be on our end, as the chat app is remotely hosted. I'll head on over to the chat provider's website now.

**Erin** · 05-16-2005, 07:54 PM

Couldn't find any other complaints about their servers being down. Can you try again? Also, are you behind a firewall?

Obelixous · 05-17-2005, 12:52 AM

I just tried to connect to chat from home, and I was able to do so, but, I am not able to connect from office. I am behind a firewall at office, and the IT staff may have closed / denied access to some ports for security reasons.

**Erin** · 05-17-2005, 12:53 AM

Okay, that makes sense. Actually, I see you in there now.

05-16-2005, 08:42 AM	#1 (permalink)
Obelixous Within my grasp! Join Date: Nov 2004 Location: India Posts: 438	Facing problem - Can't chat Hi Erin I am unable to use the chat feature. I tried the following http://www.testmagic.com/chat/ The applet at the bottom of the page gets activated. I provided a user name and chose the only available Room, i.e. Main Room and pressed the login button. The messages in the status viewer are: Connecting To Server... Error Connecting. Please try again. I tried the following: 1. Tried several times 2. Provided a different login name 3. Tried by making the chat applet "floating" but none of the above works. By the way, I have JRE 1.5 installed on my computer. Could you get back regarding this? _ _ _ _ SIG _ _ _ _ Aim for the star!!!

05-16-2005, 07:40 PM	#2 (permalink)
Erin So many things to do... Forum Admin Join Date: Dec 2000 Location: USA Posts: 8,273	Re: Facing problem - Can't chat I'll look into it, but I don't think the problem would be on our end, as the chat app is remotely hosted. I'll head on over to the chat provider's website now. _ _ _ _ SIG _ _ _ _ [Say 'hi'!] [Google Interviews Erin] [San Francisco Chronicle Interviews Erin]

05-16-2005, 07:54 PM	#3 (permalink)
Erin So many things to do... Forum Admin Join Date: Dec 2000 Location: USA Posts: 8,273	Re: Facing problem - Can't chat Couldn't find any other complaints about their servers being down. Can you try again? Also, are you behind a firewall? _ _ _ _ SIG _ _ _ _ [Say 'hi'!] [Google Interviews Erin] [San Francisco Chronicle Interviews Erin]

05-17-2005, 12:52 AM	#4 (permalink)
Obelixous Within my grasp! Join Date: Nov 2004 Location: India Posts: 438	Re: Facing problem - Can't chat I just tried to connect to chat from home, and I was able to do so, but, I am not able to connect from office. I am behind a firewall at office, and the IT staff may have closed / denied access to some ports for security reasons. _ _ _ _ SIG _ _ _ _ Aim for the star!!!

05-17-2005, 12:53 AM	#5 (permalink)
Erin So many things to do... Forum Admin Join Date: Dec 2000 Location: USA Posts: 8,273	Re: Facing problem - Can't chat Okay, that makes sense. Actually, I see you in there now. _ _ _ _ SIG _ _ _ _ [Say 'hi'!] [Google Interviews Erin] [San Francisco Chronicle Interviews Erin]

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