Toefl score report

[ronin21]

Hi folks,

i took my exam on June 21 and received my score on July 11 after that i ordered 2 reports for the university but till now they haven't received the reports (more than 6 weeks), i called them for the reason and they didn't know and told me that they will send again and this time will be faster!!!
Otherwise i am sure about the university and department code and i checked with them, does anyone have any comment or experience about this? is it possible they have lost 2 reports?

[newbie12345]

i took my test in April and i still haven't received my report !!