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Thread: Password expired !!

  1. #1
    Within my grasp! monaellakany's Avatar
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    Password expired !!

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    Hello,
    I tried to access to my profile at ETS website but it was said that my password was expired. I tried to make another password but I could not. Since I am not in the unites states I sent email to them becuase I can not register. My last registration was in dec 8th and I do ot know why this is happening?
    Anybody have any idea about that?
    Thanks

  2. #2
    Trying to make mom and pop proud future_student's Avatar
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    Just try to change your password. I registered earlier than you, on the 20th of October, however, I don't have any problems with password.

  3. #3
    TestMagic Guru Moderator knok's Avatar
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    You must call ETS. I had problems every time I needed my password to be changed. The customer service representative will give you a different password and log in back to change your password. Password must follow the rule of ETS.
    "Whatever you do in life, will be insignificant,
    but it is very important that you do it
    because nobody else will."


    Hello - Lionel richie - ORIGINAL

  4. #4
    Within my grasp! monaellakany's Avatar
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    Thanks a lot.
    I already tried to change the password according to ETS rules but the page come back again as if I did not fill the required spaces. I do not know why

  5. #5
    TestMagic Guru Moderator knok's Avatar
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    You must call ETS. I had the same problem before. You will be assigned a new password. I remember that I was talking on the phone with customer service representative while I was changing the password.

    The system is not user-friendly.

    Don't let ETS ruin your days.
    Good luck.
    "Whatever you do in life, will be insignificant,
    but it is very important that you do it
    because nobody else will."


    Hello - Lionel richie - ORIGINAL

  6. #6
    Within my grasp! monaellakany's Avatar
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    Hi knock,
    I just received email from them, you are right I have to call them.I will make my husband do this job on behalf of me. I hope he could do it.
    Thanks a lot.
    Mona

  7. #7
    TestMagic Guru Moderator knok's Avatar
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    Usually, ETS won't talk to anyone who is not a test taker on that account. It is about privacy issue.
    "Whatever you do in life, will be insignificant,
    but it is very important that you do it
    because nobody else will."


    Hello - Lionel richie - ORIGINAL

  8. #8
    mcs
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    hi mona,
    I understand that u have to make an international call.they won't give any information to your husband.I would suggest you to download skype.probabely you will be able to make a free call to their toll free number.Let me give you this number.......1-877-863-3546


  9. #9
    Within my grasp! monaellakany's Avatar
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    Thanks a lot mcs, I have already skype account I will try it now and keep you informed. Thanks a lot

  10. #10
    Within my grasp! monaellakany's Avatar
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    Hi again, I tried calling them but unfortunatly the lady was unable to hear me. may be I will try later.
    Thanks again.

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