I think I should get my money back from them. Seriously, if you apply to a doctoral stream, and by April 15th you don't hear a single peep from them (not rejected, not accepted, not waitlisted) and they wont answer your calls, then what was really the point of every applying there?
If I paid a guy 80 dollars to deliver say flowers for Mothers day, and he delivers them two weeks after the actual day, wouldn't I want the money back? I mean yea, even if you get the flowers eventually, there's not much point in them. Well in this case, the application was completely and utterly useless, so I would think I'm entitled to my money back.