Hi Burning Ice,
Regarding your problem, First u must sent E-mail to ETS and explain what happened to u in the test center. Second u must send a fax to test center complaints in Princeton. The complete address u will find in Toefl information Bulletin and explain what happened to u in the test center. Third u should manage this mater within three days after the day of the test. finally I expect the result as follow:
1- ETS will refund the money of the exam to u.
2- ETS will offer u a voucher number to enter the exam again for free, and u have an opportunity to enter the exam within one year.
I told u that matter, not from my imagination, but this matter had hapened to me. So I told u that. "I respect ETS after doing that with me.[clap]"
So, manage this matter in fast manner, to get your rights.
Best Regards
Alaa